PRIVACY POLICY
Effective Date: October 1, 2025
Infivet LLC (“Infivet,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website infivet.com, purchase veterinary diagnostic devices or kits, create an account, or interact with our services in any way.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information in the following ways:
a. Personal Information
Information that identifies or can identify you, including:
- Name
- Email address
- Username and password (account credentials)
- Billing or shipping information (if applicable)
- Payment information (processed via secure third parties)
- Phone number (if provided)
- Any information you voluntarily submit (forms, uploads, inquiries)
b. Non-Personal / Technical Information
- Browser type and settings
- Device type and operating system
- IP address
- Referring and exit pages
- Pages visited and time spent on the site
- Usage patterns and analytics data
c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember preferences
- Improve website performance
- Analyze usage trends
- Personalize content
- Support security and fraud prevention
You may disable cookies in your browser settings, but doing so may limit website functionality.
d. User-Submitted Content
If you upload documents, forms, images, or other data, we may store and process this information as necessary to provide our services.
2. HOW WE USE YOUR INFORMATION
We use the collected information to:
- Provide, operate, and maintain our website and services
- Process orders, payments, and transactions
- Create and manage user accounts
- Respond to inquiries, support requests, or feedback
- Personalize your user experience
- Send service updates, notices, or marketing emails (with consent where required)
- Improve website functionality, products, and services
- Monitor website security and prevent fraud
- Comply with legal obligations
3. LEGAL BASIS FOR PROCESSING (FOR INTERNATIONAL USERS)
Where required by law (e.g., GDPR), we process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests (e.g., improving services, preventing fraud)
4. HOW WE SHARE YOUR INFORMATION
We do not sell personal information. We may share information in the following cases:
a. Service Providers and Vendors
We work with third-party companies to assist with:
- Website hosting
- Payment processing
- Analytics and performance tracking
- Email or marketing communications
- Customer relationship management (CRM)
These providers have access only as needed to perform services on our behalf and must protect your information.
b. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
c. Legal Requirements
We may disclose information if required by law, court order, government request, or to protect our rights, property, or the safety of others.
5. COOKIES AND TRACKING CONTROLS
You can manage or disable cookies through your browser. Some tracking technologies may also be managed through third-party opt-out tools or device settings. Disabling cookies may affect website functionality.
6. DATA SECURITY
We use administrative, technical, and physical safeguards to protect your information, including:
- SSL/TLS encryption for data transmission
- Restricted access to personal data
- Secure third-party payment processors
However, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security.
7. DATA RETENTION
We retain personal data only as long as necessary to:
- Provide services
- Complete transactions
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
When no longer needed, data will be securely deleted or anonymized.
8. USER RIGHTS (GDPR, CCPA, AND OTHER PRIVACY LAWS)
Depending on your location, you may have the right to:
- Access your personal data
- Correct or update your information
- Request deletion (“right to be forgotten”)
- Request data portability
- Object to or restrict processing
- Opt out of sales or marketing communications
- Withdraw consent (where processing is based on consent)
To make a request, contact us at info@infivet.com. We may need to verify your identity before processing your request.
9. ACCOUNT MANAGEMENT AND DELETION
You may log in to your account to update or delete information.
You can also request full account deletion by contacting us at info@infivet.com.
10. INTERNATIONAL DATA TRANSFERS
If you access our website from outside the United States, your information may be transferred to, stored, or processed in the United States or other jurisdictions. By using our site, you consent to this transfer.
We will take reasonable steps to ensure data is handled in accordance with applicable privacy laws.
11. THIRD-PARTY LINKS
Our website may include links to third-party websites or services. We are not responsible for the content, privacy practices, or security of these external sites. We recommend reviewing their privacy policies before providing personal information.
12. CHILDREN’S PRIVACY
Our website and services are not intended for children under 13.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected information from a child under 13, we will delete it promptly.
If you believe we may have collected such data, please contact us at info@infivet.com.
13. DATA SECURITY AND ENCRYPTION MEASURES
Where appropriate, we use:
- Encrypted storage solutions
- Role-based access control
- Secure backups
- Monitoring for unauthorized access
Despite these measures, no system is entirely secure. Use the website at your own risk.
14. BUSINESS PARTNERS AND AFFILIATES
We may share anonymized or aggregated data with business partners or affiliates for analytics, marketing, or service improvement. No personally identifiable information will be disclosed without your consent.
15. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the new effective date.
Your continued use of the website after changes are posted constitutes acceptance of the revised policy.
16. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Infivet LLC
Email: info@infivet.com
Website: infivet.com
Thank you for trusting Infivet LLC.
We are committed to protecting your privacy and delivering safe, reliable veterinary diagnostic solutions.
TERMS & CONDITIONS
Effective Date: October 1, 2025
Welcome to Infivet LLC (“Infivet,” “we,” “our,” or “us”). By accessing or using our website infivet.com, or submitting an order form, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully. If you do not agree, do not use our website.
1. WEBSITE USE
- The website provides information about veterinary diagnostic devices and kits.
- Users may browse products and submit order forms. No purchases or payments are processed online.
- Users must be 13 years of age or older. Use of the website by children under 13 is prohibited.
2. ORDER FORM AND PRODUCT REQUESTS
- Submitting an order form constitutes a request to purchase and does not create a binding agreement.
- Infivet reserves the right to accept or reject any order at its discretion.
- Prices, availability, and specifications are subject to change without notice.
- Confirmation of your order is required from Infivet before the transaction is considered valid.
3. WARRANTY INFORMATION
- iRapid1 Devices: Covered by a 2-year warranty from the date of delivery.
- Test Kits: Sold as-is with no warranty.
- Other Products: No warranty unless explicitly stated by Infivet.
- Warranty does not cover misuse, improper storage, unauthorized modification, or accidental damage.
- Warranty claims must follow Infivet’s instructions and provide proof of purchase.
4. NO MEDICAL OR DIAGNOSTIC GUARANTEE
- Infivet provides diagnostic devices and kits for professional use only.
- Accuracy and results depend on proper handling, training, and procedures.
- Infivet does not guarantee results, interpretation, or outcomes from any product. Users assume responsibility for correct use and analysis.
5. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Infivet is not liable for any:
- Indirect, incidental, consequential, or punitive damages
- Loss of profits, data, or business opportunities
- Misuse or mishandling of products
- Delays, errors, or interruptions in website operation or order processing
- Any damages arising from reliance on information on the website
6. INTELLECTUAL PROPERTY
- All content on this website, including text, images, logos, and product information, is the property of Infivet LLC.
- No material may be copied, distributed, or used for commercial purposes without prior written consent.
7. INTERNATIONAL CUSTOMERS
- Users outside the United States may submit order forms.
- Users are responsible for compliance with local laws, customs, import duties, and taxes.
- By submitting an order form internationally, you consent to cross-border data transfer as outlined in our Privacy Policy.
8. THIRD-PARTY LINKS
- Our website may contain links to third-party websites.
- Infivet is not responsible for the content, privacy practices, or availability of these external sites.
- Users should review third-party terms and policies independently.
9. PRIVACY
- Use of the website is subject to our Privacy Policy available at [infivet.com].
- Personal data collected through order forms will be handled in accordance with the Privacy Policy.
10. TERMINATION OR REFUSAL OF SERVICE
- Infivet may refuse, suspend, or terminate access to the website or reject any order request at our discretion, without prior notice.
- We may limit or remove access for users who violate these Terms or engage in improper conduct.
11. GOVERNING LAW
- These Terms and any disputes arising out of or related to them are governed by the laws of the State of Wyoming, USA, without regard to its conflict of law principles.
- Any legal action must be brought in the state or federal courts located in Wyoming.
12. MODIFICATIONS TO TERMS
- Infivet may update or revise these Terms at any time.
- Updated Terms will be posted on this page with the effective date.
- Continued use of the website or submission of order forms after changes constitutes acceptance of the revised Terms.
13. CONTACT US
If you have questions or concerns regarding these Terms, please contact us:
Infivet LLC
Email: info@infivet.com
Website: infivet.com
By using this website or submitting an order form, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
